Itunes

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Thati608 Author

Level 1

8 points

Itunes

My iTunes account debits twice every month n it’s happening for the last 4 months, please help

Posted on Aug 31, 2019 6:36 PM

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Answer 1

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King_Penguin

Level 10

334,324 points

Sep 1, 2019 12:34 AM in response to Thati608

If that is what both payments are for contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Answer 2

King_Penguin

Level 10

334,324 points

Aug 31, 2019 11:09 PM in response to Thati608

What help do you need, what the purchases/subscriptions for ? If you no longer want a subscription : View, change, or cancel your subscriptions - Apple Support or Downgrade your iCloud storage - Apple Support

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Answer 3

Thati608 Author

Level 1

8 points

Sep 1, 2019 12:22 AM in response to King_Penguin

My monthly iTunes subscription is R59,99 and it debits that R59,99 on my pay day and on the last day of the month.meaning it’s debiting R120 a month and my subscription is only R59,99 how do I get refund for the other R59,99 for the past 4 months and how do I cancel that one subscription and leave the one which is only R59.99 ?

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