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mya212 Author

Level 1

4 points

iPhone is disabled, no back up to a computer.

my daughters iPhone is disabled and it says to connect to iTunes however she has never connected her phone to a computer where it would recognize the iPhone. What else could I do?

iPhone 7 Plus

Posted on Aug 31, 2019 7:37 PM

Top-ranking reply

Limnos

Level 10

418,321 points

Posted on Aug 31, 2019 7:47 PM

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support --> http://support.apple.com/HT204306

You can still reset it, you just won't be able to restore it from an iTunes backup. Do you have an iCloud backup?

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iPhone is disabled, no back up to a computer.

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