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Level 1

5 points

disabled app store

when I go to download an app it says unable because my iTunes and app store have been disabled.

iPhone XS

Posted on Sep 1, 2019 7:31 AM

Top-ranking reply

Level 10

334,192 points

Posted on Sep 1, 2019 8:31 AM

Contact iTunes Support in the country where you live (and which is therefore the country on the account) and see if they can/will re-enable it : If you see a message that says 'Your account has been disabled in the App Store and iTunes’

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