My MacBook Air with Mojave 10.14.6 will not find my Epson WF-3620 wireless printer anymore. My iPhone prints fine via AirPrint so does my iPad. I tried rebooting both MacBook and printer--followed Epson install instructions from their site and still not working.
Is this a known problem? Frustrating--I'm kinda techie(well I think I am) and have been working on this and searching net for a couple of hours but coming up with nothing.
MacBook
Hello, bobbychomes.
I completely understand your frustrations when it comes to printers and from what I'm understanding is that you're no longer able to print using your MacBook. You've done some great troubleshooting steps towards this issue. I do have an article from Apple that can also help you, check it out: If you can't print from your Mac or iOS device There's some good extra steps to take to help with this.
Let me know if this helps.
Cheers!
Thanks Joseph. The 'reset printer settings' on MacBook is what did it. Good article thanks.
Hello, bobbychomes.
We're glad to hear that this has been resolved. Reach out to us here in Communities if you need help with anything else.
Cheers!
Epson WF-3620 not connecting
