Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iphone has been disabled. iTunes does not recognize the iphone as well. What should I do to unlock the phone?

My iPhone has been disabled. iTunes does not recognize the phone as well. How do I unlock this phone?

I did a diagnostic test but it is not syncing the phone to iTunes.

iPhone 6s

Posted on Sep 3, 2019 7:19 PM

Reply
Question marked as Best reply

Posted on Sep 4, 2019 3:22 AM

Try putting the phone into recovery mode.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

5 replies

My iphone has been disabled. iTunes does not recognize the iphone as well. What should I do to unlock the phone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.