iCloud Support

I restored my phone but don’t know the old password to my phone but I need to get access to my iCloud data??

iPhone 7 Plus

Posted on Sep 4, 2019 8:43 AM

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Posted on Sep 4, 2019 9:02 AM

If you restored that phone, that erases the passcode that unlock the phone, so I imagine that you mean that you forgot your iCloud password. Did you try your Apple ID password? You should use the same ID and password for both.


See if this helps.

If you forgot your Apple ID password - Apple Support

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