Workout app on iWatch not syncing

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Level 1

43 points

Workout app on iWatch not syncing

Hi there, my workout data is recorded but the Exercise (green) ring on the activity app doesn't recognise that I've exercised. I've walked for 30 mins but the green ring says 10 mins of exercise. How is that so?

Posted on Sep 4, 2019 10:05 AM

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Answer 1

Best reply

julieda

Level 7

32,024 points

Sep 4, 2019 1:44 PM in response to Swannygirl

Try this:

How to get your Apple Watch Activity App to Sync

Go on your Watch app, go to Activity > Progress Update > switch to None.
Restart your iPhone.
Turn off Wi-Fi and turn it back on.

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Answer 2

Sep 9, 2019 8:08 PM in response to julieda

I don't see this option on my phone either. I've seen this suggestion posted all over the place, no one has posted a screenshot of where this option actually is. I've tried everything and this is the most aggravating problem. Why is there not a "sync" button somewhere? Anywhere? The system is clearly not full proof, not even a reboot of all devices involved fixes this problem.

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