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Why was I charged for a cancelled subscription?

I just received an email receipt from Apple notifying me of a charge from an app subscription which I previously cancelled. Is this real? Am I going to continue to be charged? How do I stop this? Please help!

Posted on Sep 4, 2019 12:54 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 4, 2019 12:55 PM

View, change, or cancel your subscriptions

https://support.apple.com/en-us/HT202039




If you received an email or phone call or text message claiming to be from Apple Computer with charges or claims you do not recognize or cannot validate with Apple, or with requests to provide or change personal information DO NOT click on any links or respond to it.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams


https://support.apple.com/en-us/ht204759 

3 replies
Question marked as Top-ranking reply

Sep 4, 2019 12:55 PM in response to Sarahd28

View, change, or cancel your subscriptions

https://support.apple.com/en-us/HT202039




If you received an email or phone call or text message claiming to be from Apple Computer with charges or claims you do not recognize or cannot validate with Apple, or with requests to provide or change personal information DO NOT click on any links or respond to it.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams


https://support.apple.com/en-us/ht204759 

Why was I charged for a cancelled subscription?

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