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Previously purchased ringtones not available

So i had an iPhone 6s and bought 2 tones on it

i recently moved to an iPhone x and now the tones are gone

and another ringtone which I previously bought back when i had an iphone 5c and then during my transition to iPhone 6s was lost is back

but my other tones are not

i tried the redownlod option but it doesn’t work

is there any way i could see a list of my purchased ringtones?

iPhone X

Posted on Sep 4, 2019 3:16 PM

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Question marked as Apple recommended


Redownload previously purchased tones

With iOS 11 or later, you can redownload purchased tones that you bought using your Apple ID.

Go to Settings > Sounds & Haptics, then tap on any sound. At the top of the page, tap Download All Purchased Tones to check for any previously purchased tones that are not currently downloaded to your device. You might not see this option if you've already downloaded your previously purchased tones or if you haven't purchased any tones.

Posted on Sep 4, 2019 4:18 PM

2 replies
Question marked as Apple recommended

Sep 4, 2019 4:18 PM in response to sepehrSAREMPOUR


Redownload previously purchased tones

With iOS 11 or later, you can redownload purchased tones that you bought using your Apple ID.

Go to Settings > Sounds & Haptics, then tap on any sound. At the top of the page, tap Download All Purchased Tones to check for any previously purchased tones that are not currently downloaded to your device. You might not see this option if you've already downloaded your previously purchased tones or if you haven't purchased any tones.

Previously purchased ringtones not available

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