cannot ping time capsule

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Level 1

4 points

cannot ping time capsule

i'm attempting to set up a wireless LAN with a Time Capsule as the router (and server). this LAN will not connect to the internet. i need to be able to ping the server in order to run a server-mounting script for some custom software i'm using (for exhibits at a museum).

i have all machines able to see the Time Capsule in Finder and in Airport Utility, but none can ping the Time Capsule at the IP visible for it in Airport Utility. i've tried this both with DCHP and a Manually-set IP address.

do i need to somehow enable ping response on the Time Capsule? why would i be able to see the server but not ping it?

thanks....

imac, Mac OS X (10.5.8)

Posted on Jul 14, 2010 2:02 PM

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Answer 1

Bob Timmons

Level 10

185,348 points

Jul 14, 2010 2:07 PM in response to ericsoco

+but none can ping the Time Capsule at the IP visible for it in Airport Utility.+

Can you tell us what IP address you are using?

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Answer 2

ericsoco Author

Level 1

4 points

Jul 14, 2010 2:53 PM in response to Bob Timmons

169.254.169.219.

the Time Capsule defaults to DHCP, and assigned itself this address (not sure how it decided on this one). when i switched it to Manually assign its IP, it keeps the same address, so i did not change it.

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Answer 3

Bob Timmons

Level 10

185,348 points

Jul 14, 2010 2:59 PM in response to ericsoco

Try 10.0.1.1

That is the address of the Time Capsule on the local area network

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Answer 4

Bob Timmons

Level 10

185,348 points

Jul 14, 2010 3:17 PM in response to Bob Timmons

The 169.x.x.x number is the WAN side address, not the LAN side address.

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Answer 5

ericsoco Author

Level 1

4 points

Jul 14, 2010 5:03 PM in response to Bob Timmons

ah, that makes sense. sorry, i'm not very familiar with network admin.

so i'm now pinging 10.1.1.1, and get this response:

36 bytes from 10.0.1.1: Destination Net Unreachable
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 6b06 0 0000 40 01 f99f 10.0.1.2 10.1.1.1

so, closer, but still end up with a "100% packet loss"....hm. am i misreading the results or something?

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Answer 6

Bob Timmons

Level 10

185,348 points

Jul 14, 2010 5:22 PM in response to ericsoco

+so i'm now pinging 10.1.1.1, and get this response:+

10.0.1.1 I think is what you meant.

Open AirPort Utility to check to see what address is showing
Click on the Time Capsule on the left.
There's info in the window to the right

It might be 10.0.1.2 if you have it connected to another router. Or, if someone changed the setup, it could even be in the 192.168.1.1 range.

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Answer 7

ericsoco Author

Level 1

4 points

Jul 14, 2010 5:44 PM in response to Bob Timmons

no, 10.1.1.1 is what i meant. and i see now that it's not what you meant. whoops.

solved. pings are responding. thanks much!

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Answer 8

Bob Timmons

Level 10

185,348 points

Jul 14, 2010 6:06 PM in response to ericsoco

Those IP numbers can be tricky.

Glad you got things going!

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