How to set up visual voicemail on iphone x

I have an iPhone X. I am with Sprint. How do I get Voicemail set up so it will transcribe and I can read it? I see on other iPhones it says Beta Transcription. My phone doesn't transcribe my voicemails automatically.


Help.

Posted on Sep 5, 2019 1:01 PM

Reply
3 replies

Sep 7, 2019 6:30 AM in response to OTCHT

Hello OTCHT,


Thank you for using Apple Support Communities! I understand that you would like to know how to set up Visual Voicemail on your iPhone X. I would be happy to help provide steps to do so.


Here's a resource that could help:


Set up Visual Voicemail on your iPhone - Apple Support


You'll want to start by reaching out to Sprint to ensure Visual Voicemail has been added to your account. After that, follow the remaining steps in that support article to set up Visual Voicemail.


Cheers!

Sep 7, 2019 6:54 AM in response to OTCHT

1) Please make sure your carrier support voicemail.

Then you can follow the following steps:

  1. Go to the Phone app, then tap the Voicemail tab. 
  2. Tap Set Up Now.
  3. Create a voicemail password, then tap Done.
  4. Enter your password again to confirm it, then tap Done. 
  5. Select Custom or Default. If you choose Custom, you can record a new greeting.
  6. Tap Done to save your greeting.

You can follow the guideline listed below:

https://support.apple.com/en-us/HT201436#setup


Hope it helps.

Kardashian


Sep 7, 2019 6:58 AM in response to OTCHT

Transcription should be automatic, but it takes some time as the voicemail must be sent to Apple's speech-to-text servers to create the text version, then sent back to your phone. It also isn't very good yet.


The term "Visual Voicemail" refers to the fact that you can see a list of your voicemails and play them by tapping on each, rather that having to call your carrier's voicemail server. It does not refer to the transcription feature, which is relatively new.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to set up visual voicemail on iphone x

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.