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Troubleshoot MacBook Pro startup

Posted on Sep 5, 2019 12:56 PM

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Posted on Sep 5, 2019 5:26 PM

It would help to know the exact model and the version of macOS. You can get the exact model by entering your serial number here.


Try an SMC reset and PRAM reset (hold the PRAM reset for at least three chimes so it activates several times).


Try an Option Boot. Does the Apple boot picker menu appear?


Make sure to disconnect any external devices.


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Question marked as Top-ranking reply

Sep 5, 2019 5:26 PM in response to brucejsp

It would help to know the exact model and the version of macOS. You can get the exact model by entering your serial number here.


Try an SMC reset and PRAM reset (hold the PRAM reset for at least three chimes so it activates several times).


Try an Option Boot. Does the Apple boot picker menu appear?


Make sure to disconnect any external devices.


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