Apple ID disabled

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Level 1

4 points

Apple ID disabled

Hi,

I bought ipad about 10 years ago and signed in with apple ID which I didn’t use for my other future gadgets cause it was my firts apple product and i didn’t knew that signing another ID for other gadgets will cause so many problems in the future.

The email address i used for old ID I didn’t use about 10 years and it was deleted by the terms of that post company. Now I can’t use my ipad cause it is disabled and I can’t activate it because my email address doesn’t exist any longer. What can I do to fix this problem.

thanks

iPad

Posted on Sep 5, 2019 1:37 PM

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Answer 1

Top-ranking reply

Eric Root

Level 10

685,323 points

Sep 5, 2019 1:47 PM in response to lusine193

Even though the email address has been deleted, it can still be a valid Apple ID. If you know the password, can you sign in?

If necessary, if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.

Genius Bar Reservation US

or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.

Apple Support using Twitter

Or fill out and submit this form.

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Apple ID disabled

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