Safari logging me out on MacBook Pro

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Level 1

9 points

Safari logging me out on MacBook Pro

I'm also experiencing Safari logging me out of websites within minutes of logging in. I don't believe it is anything to do with the websites because it's happening with every site that I visit that involves logging in. I can stay logged in if I use a Private Window but I should be able to stay logged in without having to do this. I've carried out all the steps suggested in other strings on this issue, including making sure I have the latest version of Safari and updated the OS, disabled extensions, cleared cash, rebooted, no antivirus installed, deleted cookies, etc. Any additional suggestions please?

Posted on Sep 5, 2019 2:11 PM

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Answer 1

Best reply

Eric Root

Level 10

684,117 points

Sep 5, 2019 7:18 PM in response to sketchbook9

Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.

Isolating an issue by using another user account

Safe Mode - About

If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin

Etrecheck – System Information

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Answer 2

sketchbook9 Author

Level 1

9 points

Sep 5, 2019 11:30 PM in response to Eric Root

Many thanks for taking the time to help with this issue. I tried the Guest account I already have set up and that ISN'T logging me out. I'll follow your Safe Mode suggestion and paste that in a reply. Thanks again!

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Answer 3

sketchbook9 Author

Level 1

9 points

Sep 7, 2019 11:19 AM in response to Eric Root

After Iogging into the second guest account I've not been logged out again when I'm in my usual admin account. So thanks for your advice which has resolved the issue. If the problem recurs I'll try the Safe Mode option. Thanks again!

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