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User profile for user: sketchbook9
sketchbook9 Author
User level: Level 1
9 points

Safari logging me out on MacBook Pro

I'm also experiencing Safari logging me out of websites within minutes of logging in. I don't believe it is anything to do with the websites because it's happening with every site that I visit that involves logging in. I can stay logged in if I use a Private Window but I should be able to stay logged in without having to do this. I've carried out all the steps suggested in other strings on this issue, including making sure I have the latest version of Safari and updated the OS, disabled extensions, cleared cash, rebooted, no antivirus installed, deleted cookies, etc. Any additional suggestions please?

Posted on Sep 5, 2019 2:11 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,591 points

Posted on Sep 5, 2019 7:18 PM

Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information

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Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,591 points

Sep 5, 2019 7:18 PM in response to sketchbook9

Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information

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Safari logging me out on MacBook Pro

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