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Hairold Author

Level 1

6 points

purchased songs will not convert to mp3

I am trying to convert songs that I just purchased to mp3. I know the process but I keep getting "unkown error -42017". Under file type they show as AAC rather than Purchased AAC.

Posted on Sep 6, 2019 1:45 PM

Top-ranking reply

ed2345

Level 9

0 points

Posted on Sep 7, 2019 7:18 AM

Hello Hairold, In order to convert, they must be locally available on your machine (not in the cloud), and in a non-protected format. is that the case? If so, then these steps should work:

https://support.apple.com/en-gb/HT204310

If there is an issue, delete the file and download a fresh copy from the Store.

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purchased songs will not convert to mp3

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