If i have an iPhone 5c and the screen is broken but works perfectly can i be able to trade it in for a better iPhone?

If i have an iPhone 5c and the screen is broken but works perfectly can i be able to trade it in for a better iPhone?





[Re-Titled by Moderator]

iPhone 5c

Posted on Sep 6, 2019 9:44 PM

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Question marked as Top-ranking reply

Posted on Sep 6, 2019 10:48 PM

In most cases old phones that are not fully functional will not be accepted for trade, but you can always see what's available. Or you can get the screen repaired.


If your iPod Touch, iPhone, iPad or iWatch is Broken


Apple does not usually fix iDevices except for screens – iPhone Screen Repair & Replacement - Official Apple Support – and minor work they can do in their shop. Instead, they exchange yours for a refurbished or new replacement depending on the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model. You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple: You can make an appointment at the Apple Retail Store - Genius Bar and take it in for service. You can also look for an Apple Store - Find a Store - Apple. You will find respective repair costs from the appropriate link:



2 replies
Question marked as Top-ranking reply

Sep 6, 2019 10:48 PM in response to Mr_Honour

In most cases old phones that are not fully functional will not be accepted for trade, but you can always see what's available. Or you can get the screen repaired.


If your iPod Touch, iPhone, iPad or iWatch is Broken


Apple does not usually fix iDevices except for screens – iPhone Screen Repair & Replacement - Official Apple Support – and minor work they can do in their shop. Instead, they exchange yours for a refurbished or new replacement depending on the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model. You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple: You can make an appointment at the Apple Retail Store - Genius Bar and take it in for service. You can also look for an Apple Store - Find a Store - Apple. You will find respective repair costs from the appropriate link:



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If i have an iPhone 5c and the screen is broken but works perfectly can i be able to trade it in for a better iPhone?

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