You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My IPhone XR keeps losing Wi-Fi Calling in my house. I still have Wi-Fi but cannot make or receive calls or text. I did not have this problem with my 8 plus. Any suggestions.

My IPhone XR keeps losing Wi-Fi Calling in my house. I still have Wi-Fi but cannot make or receive calls or text. I did not have this problem with my 8 plus. Any suggestions.

iPhone XR

Posted on Sep 7, 2019 5:36 AM

Reply
1 reply

Sep 8, 2019 9:37 AM in response to charue

Hey there charue,


Thanks for reaching out to Apple Support Communities. I understand you’re having some issues using Wi-Fi Calling as expected on your iPhone XR. I’ll be happy to help with this so you can start using the feature as expected again.


Check out the steps listed under ‘Get help’ from this article for any issues you’re having using Wi-Fi Calling:


Make a call with Wi-Fi Calling


Also, go to Settings > General > Software Update and see if there is an update available. If so, back up your iPhone, install the update, and see if the issue continues:


Update your iPhone, iPad, or iPod touch


Best wishes.

My IPhone XR keeps losing Wi-Fi Calling in my house. I still have Wi-Fi but cannot make or receive calls or text. I did not have this problem with my 8 plus. Any suggestions.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.