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TOUCH ID NOT WORKING

Dear all,

Just after software update IOS 12.4.1 my iPhone’s Touch ID - Finger Print option diminishes and not able to re scan my finger.!! It’s very disappointing just 2 years of my phone. All related remedies tried using YouTube/ browsers to resolve but failed.

Expecting help over this issue.

thanks,

Navneet

Posted on Sep 7, 2019 6:08 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 7, 2019 6:25 PM

See this help article:


If you can't unlock your iOS device using Touch ID, can't enroll a fingerprint, or you're asked to enter your passcode, learn what to do: https://support.apple.com/en-ca/HT207537

6 replies

Sep 8, 2019 11:26 PM in response to A-2019

Dear all,

Not received any fruitful reply.


Just after software update IOS 12.4.1 my iPhone’s Touch ID - Finger Print option diminishes and not able to re scan my finger.!! It’s very disappointing just 2 years of my phone. All related remedies tried using YouTube/ browsers to resolve but failed.

Expecting help over this issue.

thanks,

Navneet

TOUCH ID NOT WORKING

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