You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Could you please help me to block this link or web ?

I am getting several popup in every five minutes ...

Could you please help me to block this link or web ?

Posted on Sep 8, 2019 1:12 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2019 4:31 AM

Force Quit Safari.

Restart Safari while holding down the Shift key.

Don't go to whatever website you were visiting when that popped up.


If the popups return on clean websites, use MalwareBytes Anti-Malware for Mac to remove the Adware you installed.

Then read this so you don't try to install Adware in the future: How to install adware - Apple Community

6 replies
Question marked as Top-ranking reply

Sep 8, 2019 4:31 AM in response to arshadfromlondon

Force Quit Safari.

Restart Safari while holding down the Shift key.

Don't go to whatever website you were visiting when that popped up.


If the popups return on clean websites, use MalwareBytes Anti-Malware for Mac to remove the Adware you installed.

Then read this so you don't try to install Adware in the future: How to install adware - Apple Community

Sep 8, 2019 6:44 AM in response to arshadfromlondon

It is a SCAM. Don't even click the close button on that dialog, and do not click the Scan Now button. Do the following:


  1. Force quit Safari (option+command+esc buttons, or control-click on the Safari icon on the Dock and select Force Quit there.
  2. Press and hold the shift key while relaunching Safari.
  3. Safari menu : Clear History… : all history : Clear History button.
    1. This will clear history and remove all cookies that have been set.
  4. Safari Preferences : Advanced : [√] Show Develop menu on menu bar
    1. Press option+command+e keys to clear your browser cache
  5. Safari menu : Quit


Download and run the free Malwarebytes for Mac to detect (if present) and remove any adware/malware that has been installed.


Do not visit the website that spawned the Virus page again.


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams.

Sep 19, 2019 8:57 AM in response to arshadfromlondon

EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck


Pastebin is a good place to paste the whole report...

https://pastebin.com/


Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck.

Could you please help me to block this link or web ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.