iCloud back up
Hi, I have back up my moms phone and when I got her the new phone it says that back up not available. Please help. I looked up all advice on how to do it and nothing worked. Her phone is an iPhone 5s. Help
Thank you
iPhone 5s
Question marked as
Best reply
1)Please make sure you have enough space on Icloud.
2)Please check your wifi connection.
3)Make sure your device is up to date.
3)If you still have question, you can contact Apple Support..
For more information, you can check with the following guideline:
https://support.apple.com/en-us/HT203516
Hope it helps.
Kardashian