Restricted apps in UAE

I bought my iPad Air 3 from Dubai to use it in my country India, even after updating the iOS , Setting the region to India , I am not able to use apps like FaceTime , whatsapp and other apps which are restricted in countries like UAE. Is there any way to use all these apps? As I am using this iPad here in India and not in Dubai ?

iPad Air 3 Wi-Fi

Posted on Sep 8, 2019 3:49 AM

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4 replies

Sep 9, 2019 1:00 PM in response to yashj19

Greetings yashj19,


Thank you for using Apple Support Communities. It seems like some apps are not working. There may be an update available that could help.


  • "FaceTime isn't available or might not appear on devices purchased in Saudi Arabia, Pakistan, and United Arab Emirates, including Dubai. However, with iOS 11.3 or later, FaceTime is available on iPhone, iPad, and iPod touch in Saudi Arabia. And with iOS 12.4 or later, FaceTime is available on iPhone, iPad, and iPod touch in Pakistan. Update your device to get FaceTime in Saudi Arabia and Pakistan. "


If you can't make a FaceTime call on your iPhone, iPad, or iPod touch


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Take care.

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Restricted apps in UAE

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