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Got a 6 or 7 not sure which from the work place as my 8plus is broken however the phone is locked with Apple ID from whoever had it first? IS there any way at all to reset it from apple
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Have a designated company representative take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.
or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.
Or fill out and submit this form.