My limited warranty expires 2-13-20. When I talk on the phone using hands the sound coming across is garbled. If I use the speaker or face time it is not a problem. This started Friday the 6th of September. I have been to the AT&T store in Sulphur twice and they suggested I make a claim under assurion. I do not feel this would be an assurion claim as it seems like it should fall under the limited warranty. Any suggestions?
iPhone XS
Gumbeauxpot Said:
”Garbled speaker: I have been to the AT&T store in Sulphur twice and they suggested I make a claim under assurion. I do not feel this would be an assurion claim as it seems like it should fall under the limited warranty. Any suggestions?”
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Perhaps this is a Faulty Device?:
You have a one year limited warranty from the Manufacturer. Whatever is not covered by Apple might be covered under Asurion.
So, start by contacting Apple***, and request that a Genius Bar Appointment be Reserved. You would take this to your Local Apple Store, during which the speaker and all other necessities would be looked at.
***Info on Contacting Apple:
USA: 1(800)MY-APPLE
So, take this the Apple Store. See what can be done about this. If Apple is of no success.... then follow through with Asurion.
Gumbeauxpot Said:
”Garbled speaker: I have been to the AT&T store in Sulphur twice and they suggested I make a claim under assurion. I do not feel this would be an assurion claim as it seems like it should fall under the limited warranty. Any suggestions?”
——-
Perhaps this is a Faulty Device?:
You have a one year limited warranty from the Manufacturer. Whatever is not covered by Apple might be covered under Asurion.
So, start by contacting Apple***, and request that a Genius Bar Appointment be Reserved. You would take this to your Local Apple Store, during which the speaker and all other necessities would be looked at.
***Info on Contacting Apple:
USA: 1(800)MY-APPLE
So, take this the Apple Store. See what can be done about this. If Apple is of no success.... then follow through with Asurion.
Garbled speaker
