Because this 'thread' has been answered (or solved = green symbol) a new one should be opened.
Be sure to use definite terms of what your mac is, by build year and configuration identification.
(This was intended to be directed to the original author; error recognized only after posting
too late to re-direct the content to DanLevitan. ~The idea remains valid. None of my Macs are
newer than mid- to late- 2012 and are very repairable.)
There may be, by now, some other issue with the Mac that could be problematic. And sounds like
it may have been an issue of oversight back when new; or maybe a weak part. This is an unknown.
Since you state the product is '2016' ~ was that information obtained from original documentation?
If it were identified by purchase date alone, it may be that it's older than a calendar date. So details
are important. If the unit were under an extended AppleCare protection plan and submitted for
repair, it would have been assigned an incident or repair order number. Looking back, that may help.
Especially should you have revisited this situation at least once, on record since the date of purchase.
Please start this as a new ASC discussion, and focus on the original specifications and build info;
and any further upgrade past the as-shipped macOS, which you knew to have occurred. ~ Or seek
authorized Apple service who can provide complete diagnostic & repairs. Or this time, maybe not?
A three or four year old Mac shouldn't be a problem to troubleshoot; an independent authorized
Apple service (sometimes part of independent reseller) should probably be considered for repair.
Good luck & happy trails!🌞