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Screen has a 🚫 on it

My screen upon startup just has a white background with a 🚫 on it. A circle with a line through it. I need help please.

MacBook Pro

Posted on Sep 8, 2019 3:32 PM

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Question marked as Top-ranking reply

Posted on Sep 8, 2019 3:51 PM

Prohibitory symbol


A circle with a line or slash through it means that the selected startup disk contains a Mac operating system, but it's not a macOS that your Mac can use. You should reinstall macOS on that disk.


6 replies

Sep 8, 2019 6:39 PM in response to Brittanygargiulo18

Try booting with the option/alt key held down and see if you get a Recovery Partition option. If you do, select that.


Do you have a backup? If the above doesn't work, not knowing your year/model computer, see if you can boot into Internet Recovery. Try booting into Internet Recovery (command - option/alt - R on a restart). It is a slow process. This will install the newest OS that the computer is compatible with. Then install the OS. When the computer restarts, you can use Setup Assistant to restore your data from Time Machine.


OS X Recovery


OS X Recovery (2)

Screen has a 🚫 on it

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