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Help iTunes/App Store at fault

My iTunes/App Store gift card for $50 only loaded 17.78 why? I had no debt owed to apple in any of their online stores. So what’s going on have the card still and recipe from store that I purchased it

iPhone 6s

Posted on Sep 8, 2019 9:58 PM

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Posted on Sep 8, 2019 10:13 PM

Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.


FYI: These are user-only forums. You are not speaking to Apple. if you need to speak with Apple Support, then contact product and tech support:  Contacting Apple for support and service including international calling numbers.


Thank you for your understanding and support.

1 reply
Question marked as Best reply

Sep 8, 2019 10:13 PM in response to ZombieKush

Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.


FYI: These are user-only forums. You are not speaking to Apple. if you need to speak with Apple Support, then contact product and tech support:  Contacting Apple for support and service including international calling numbers.


Thank you for your understanding and support.

Help iTunes/App Store at fault

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