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No Wallet Icon on Iphone 6+

OK, I've got an Iphone 6+ with version 12.3.1 OS. I know the Wallet App is on there somewhere. I search for "Wallet" in app store and it shows only "Open" button. I open and it asks to "add card" at top of screen and wants "Apple Pay" setup and bottom of screen I have a "card" that was added by clicking on file from email. I only have 3 screens with app icons showing, the first two screens are fairly full, while 3rd screen only has 5 icons. No where can I find the Wallet icon. In the app store I can see the icon that should show up, but it is NOT visible on any of the 3 screens. What am I missing?

Posted on Sep 9, 2019 8:02 AM

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Question marked as Top-ranking reply

Posted on Sep 9, 2019 8:29 AM

Yep, you can setup Apple Pay from the "Settings>Wallet & Apple Pay", but not open Wallet without setting up. When I setup wallet on the wife's Iphone there is an icon that is displayed on the screen which allows opening Wallet to display her driver's license without having to jump thru hoops. I'd like to have an icon displayed on my screen also, but can't find it.


I read Wallet is an apple app that comes installed by default and cannot be deleted. The Wallet app is not deleted on my phone, but the icon isn't displayed.

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Question marked as Top-ranking reply

Sep 9, 2019 8:29 AM in response to ProustGiulio

Yep, you can setup Apple Pay from the "Settings>Wallet & Apple Pay", but not open Wallet without setting up. When I setup wallet on the wife's Iphone there is an icon that is displayed on the screen which allows opening Wallet to display her driver's license without having to jump thru hoops. I'd like to have an icon displayed on my screen also, but can't find it.


I read Wallet is an apple app that comes installed by default and cannot be deleted. The Wallet app is not deleted on my phone, but the icon isn't displayed.

Sep 9, 2019 10:11 AM in response to ProustGiulio

"That icon MUST be there..." Boy do I agree with you on that, but the wife and I both have reviewed all the icons on all 3 screens (2 screens that are about 3/4 full and 1 screen with 5 icons) and neither of us can find the darn icon.


OK, problem solved. I have an icon labeled "Music" which I thought was the "Music" app. Turns out that was actually a folder named "Music" with the Wallet app inside the folder. Now all I fixed - I moved the Wallet app icon to screen, renamed the "Music" folder to "Folder" so there is no mistake in future.


Thanks for bearing with me and offering suggestions so I kept pushing and solved the problem. I just "knew" that app icon had to be somewhere - just couldn't find the darn thing! {g}


Ken

No Wallet Icon on Iphone 6+

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