You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to complete two-factor authentication code or receive text

What do you do when your only device is damaged and you are unable to receive the two-factor authentication code and the trusted phone number is that same device (so no text capability)?

Posted on Sep 9, 2019 12:41 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2019 12:42 PM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication

1 reply

Unable to complete two-factor authentication code or receive text

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.