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I have a question in regards to payment

I noticed that there are two payments that came out of my account on Friday the 7th one for $78.02 and the other one is for 54.18 I did buy anything and had no one using my phone to pay for anything .

Posted on Sep 9, 2019 12:51 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2019 12:54 PM

It could be a phishing attempt. See this.


If

all you received was an email, it is very possible this is a phishing attempt

to get your account details. Do not interact or click on any links in the email

and see this. Avoid

phishing emails, fake 'virus' alerts, phony support calls, and other scams -

Apple Support

 


Apple

will not address you as Customer, they use your name provided when you created

your Apple ID.


 


This

will help identify legitimate emails from Apple, Identify

legitimate emails

from the App Store or iTunes Store - Apple Support

 


Next,

check your purchase history to see if there were actual purchases, See

your purchase history

in the App Store or iTunes Store - Apple Support

 


If

there were not, just ignore the mail, send to Apple as an attachment to reportphishing@apple.com


 


If

there were, and you see a deduction in your bank/credit card account, then see

this, If

you see 'itunes.com/bill'

or an unfamiliar charge on your statement - Apple Support

 


If

you are seeing charges for a subscription, see this for viewing and managing

the subscription. View,

change, or cancel your subscriptions - Apple Support


1 reply
Question marked as Top-ranking reply

Sep 9, 2019 12:54 PM in response to nivrance

It could be a phishing attempt. See this.


If

all you received was an email, it is very possible this is a phishing attempt

to get your account details. Do not interact or click on any links in the email

and see this. Avoid

phishing emails, fake 'virus' alerts, phony support calls, and other scams -

Apple Support

 


Apple

will not address you as Customer, they use your name provided when you created

your Apple ID.


 


This

will help identify legitimate emails from Apple, Identify

legitimate emails

from the App Store or iTunes Store - Apple Support

 


Next,

check your purchase history to see if there were actual purchases, See

your purchase history

in the App Store or iTunes Store - Apple Support

 


If

there were not, just ignore the mail, send to Apple as an attachment to reportphishing@apple.com


 


If

there were, and you see a deduction in your bank/credit card account, then see

this, If

you see 'itunes.com/bill'

or an unfamiliar charge on your statement - Apple Support

 


If

you are seeing charges for a subscription, see this for viewing and managing

the subscription. View,

change, or cancel your subscriptions - Apple Support


I have a question in regards to payment

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