I received my phone bill where I have been charged

Hi There,


I received my phone bill where i was been charged of total MYR493.98 where it showed usage under Itunes .

I have checked with my mother according to her she might be accidentally pressed it .


Kindly assist to check & revert .


Regards,

Jenny


[Edited by Moderator]

Posted on Sep 9, 2019 11:22 PM

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Question marked as Top-ranking reply

Posted on Sep 9, 2019 11:59 PM

Hi,


If you were able to locate the charges on your moms purchase history and would like assistance regarding the charge I would recommend for you to click on the "report problem" button when you click on the App that charged you MYR493.98.


You can refer to this : https://support.apple.com/en-us/HT204084

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I received my phone bill where I have been charged

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