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cant find previos owner account

how i can unlock a icloud from previous owner

iPhone XR

Posted on Sep 10, 2019 8:48 AM

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Posted on Sep 10, 2019 9:28 AM

you will need to contact the previous owner to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. Apple will not unlock it unless you have a copy of the original purchase receipt with the serial number on it.


Activation Lock - Turn off Find My iPhone 

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Question marked as Best reply

Sep 10, 2019 9:28 AM in response to Jack8667

you will need to contact the previous owner to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. Apple will not unlock it unless you have a copy of the original purchase receipt with the serial number on it.


Activation Lock - Turn off Find My iPhone 

cant find previos owner account

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