Got a iphone 6 from my cousin they logged out and phone was reset. Verizon troubleshooted multiple times and still phone is unable to activate. It says searching on the top left screen. Phone and brand new sim card are compatible with verizon and apple phone can you please help me activate my iphone so I can start using my Verizon service?
No one here, nor Apple can help you with getting this phone activated.
At this point, your cousin may not have done the correct procedure to remove their "presence" from this phone. Have them review and carry out the instructions from the following article ... exactly:
Only after they do so, can you get this phone activated. Remember: Activation Lock is an anti-theft security measure.
Activation Problems
