You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

forgot password

im trying to facotory resest my iphone 7 but everytime i hook it up to itunes it starts the process but then my iphone turns back on and goes to the the lockscreen

iPhone 7 Plus

Posted on Sep 10, 2019 11:27 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2019 11:34 AM

Are you following all the steps provided in this support guide?:--> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

(at section "Remove your passcode", make many attempts using the instructions related to you 7+ model)

Regards

Giulio


2 replies

forgot password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.