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dashhess Author

Level 1

4 points

Forgot passcode on new ipad and when I select restore in itunes it only opens a file selection pop up, but I don't have a file to select

Forgot passcode on new ipad and when I select restore in itunes it only opens a file selection pop up, but I don't have a file to select

iPad Pro 11-inch Wi-Fi

Posted on Sep 10, 2019 1:30 PM

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Level 10

148,913 points

Posted on Sep 10, 2019 1:33 PM

Double-check that you are performing the restore process correctly by reviewing this support article:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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Level 10

148,913 points

Sep 10, 2019 1:33 PM in response to dashhess

Double-check that you are performing the restore process correctly by reviewing this support article:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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Forgot passcode on new ipad and when I select restore in itunes it only opens a file selection pop up, but I don't have a file to select

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