True Dual Sim with iPhone 11?

Will the iPhone 11 Pro offer a true dual-sim model for the US and Europe markets, or will this continue to be an exclusive China-only option?

iPhone XR

Posted on Sep 10, 2019 5:29 PM

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Question marked as Top-ranking reply

Posted on Sep 10, 2019 6:13 PM

Sidhaenos wrote:

I was on the phone with Apple-support for 2+ hours with the release of XR Max trying to understand why they wouldn't sell the phone to me.

Any idea why?

Maybe because there is no such thing as an "XR Max"...


Apple does not offer an iPhone that takes two physical SIM cards outside of China and Hong Kong. Full Stop.

You can't buy it elsewhere.


As for the why, we can't speculate on that.

4 replies
Question marked as Top-ranking reply

Sep 10, 2019 6:13 PM in response to Sidhaenos

Sidhaenos wrote:

I was on the phone with Apple-support for 2+ hours with the release of XR Max trying to understand why they wouldn't sell the phone to me.

Any idea why?

Maybe because there is no such thing as an "XR Max"...


Apple does not offer an iPhone that takes two physical SIM cards outside of China and Hong Kong. Full Stop.

You can't buy it elsewhere.


As for the why, we can't speculate on that.

Sep 10, 2019 6:06 PM in response to KiltedTim

I figured, but thanks for the straight-foward response, very much appreciated! I was on the phone with Apple-support for 2+ hours with the release of XR Max trying to understand why they wouldn't sell the phone to me.


Any idea why?


It's not a technology limitation (it's made and sold in China, the bands seem to be the same); it's not a logistic issue like Apple support claimed on the phone (they're all shipped from China anyways); it's not a legal issue (correct me here, but I think other companies sell a dual-sim option); so I only assume it's a contractual deal they made with US/Europe carriers? Because the carrier creates the eSim for you, they can and do force you into specific plans that cost more and lock you down to them.


I'm curious what Apple got in the deal. I hate carrying around two phones, and really just want the dual-sim one, but I guess I have to wait another year and hope the deal expires. Thanks again!

Sep 10, 2019 6:34 PM in response to KiltedTim

lol, a little less helpful. No need to be pedantic and dismissive, obviously I meant the XS max. But that's not the point of the question or post. It's not offered to the US market, just China: understood, I'll wait until it is available for me to purchase.


Regarding speculation, that's actually the only I can do. All questions are given weirdly-curt responses like I've insulted someone's family for asking why I can't buy the product I want. But I got the answer I needed. I don't want to offend anyone else's sensibilities. I'll wait until 2020 to see if it's any different. Thanks again. Full Stop.

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True Dual Sim with iPhone 11?

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