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Payment method

Hey,

My payment method was rejected and I can’t download anything from App Store . I also have no unpaid subscriptions. So, could you please help me resolve this issue, since I wouldn’t like to change my Apple ID or payment method.


Thanks.

iPhone 7 Plus

Posted on Sep 10, 2019 10:33 PM

Reply
3 replies

Sep 11, 2019 6:41 AM in response to AnnaTrofimova

Did you read the 2nd link Kappy posted?


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide

Payment method

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