How to request a refund from a canceled subscription

How do I obtain a refund from a subscription I canceled? I unfortunately didn't see the email and no longer use the app.

Posted on Sep 11, 2019 6:59 AM

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1 reply

Sep 11, 2019 6:59 AM in response to janell278

Report A Problem to "Sign In for help with iTunes purchases made in the last 90 days" or ask for a refund --> http://reportaproblem.apple.com


"The Report a Problem website shows most subscriptions, except those for Apple services and iCloud storage charges." [https://support.apple.com/HT201382]. You need to first cancel renewal on a subscription:

View, change, or cancel your subscriptions --> https://support.apple.com/HT202039


If you have unsatisfactory results with Report A Problem or you want to try to request a refund for a subscription, contact:


iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions --> https://www.apple.com/emea/support/itunes/contact.html


or


Worldwide iTunes support --> https://support.apple.com/country-selector/itunes



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How to request a refund from a canceled subscription

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