Trade in iPhone with Next Balance?

Question

Level 1

58 points

Trade in iPhone with Next Balance?

So my buddy just asked a good question that I need help answering. He has an iPhone XS max on ATT NEXT and still has a few payments left on it, he was thinking of trading in his iPhone XS to Apple to get the iPhone 11 and just continue to making payments on his XS max on his ATT bill. I know other trade ins places like swappa require the device to be paid off completely before you can trade in but I've looked on Apple site and read the FAQ and couldn't find anything about trading in a device that still on a payment plan. Does Apple allow this or will he have to pay off his iPhone on ATT next first?

iPhone XS

Posted on Sep 11, 2019 7:20 AM

Reply

Answer 1

SravanKrA

Level 10

433,778 points

Sep 11, 2019 1:52 PM in response to surfer13134

It depends on what you buy and how you pay for it.

If you buy an iPhone, iPad, Mac, or Apple Watch and pay in full, they’ll apply a credit to your original payment method up to the total purchase price. For any remaining amount, you’ll receive an Apple Store Gift Card via email.

If you buy an iPhone using Apple iPhone Payments and include a trade-in, your estimated trade-in credit will be applied directly to the purchase price of your new iPhone. Once they receive your trade-in device and confirm that the condition matches what you described, there’s nothing more you need to do. If it doesn’t match, your original payment method will be charged the difference in value. In that case, they’ll work with you to confirm that you still want to move forward with the trade-in.

Reply

Trade in iPhone with Next Balance?

Similar questions