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Need recovery key for first gen iPad running 5.something

I cannot follow the directions offered a year or so ago for resolving this problem. My original iPad asks for a recovery key--and I can't find one anywhere despite my compulsive record keeping for passwords and such.


In addition there is no "get new RK" in the Security section of my Apple account.


Suggestions?


Thank you!


iPad

Posted on Sep 11, 2019 3:24 PM

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Question marked as Top-ranking reply

Posted on Sep 11, 2019 3:27 PM

Read the section in this link about if you lost your recovery key: If you can't sign in with two-step verification using your Apple ID - Apple Support

4 replies

Need recovery key for first gen iPad running 5.something

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