You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Data Lost - IPhone X

I lost my data on IPhone X while making backup to Itunes. Is it possible to recover it?


Thanks

Posted on Sep 12, 2019 4:52 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 12, 2019 5:09 AM

Making a backup does not alter any data on the phone. Are you sure you didn't accidentally choose restore? If you did, that completely overwrites the contents of the phone with the contents of the backup you restored.

If you don't have a backup of the data you're missing, it's gone.

1 reply
Question marked as Top-ranking reply

Sep 12, 2019 5:09 AM in response to ms2019

Making a backup does not alter any data on the phone. Are you sure you didn't accidentally choose restore? If you did, that completely overwrites the contents of the phone with the contents of the backup you restored.

If you don't have a backup of the data you're missing, it's gone.

Data Lost - IPhone X

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.