Jameshcase Author

Level 1

5 points

printer

My iPad doesn’t recognize my printer today. It worked fine up until today.

Posted on Sep 12, 2019 9:38 AM

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3 replies

Level 10

103,437 points

Sep 12, 2019 10:02 AM in response to Jameshcase

Hello,

Please verify that your printer and iPad are connected to the same Wi-Fi network.

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Level 10

103,437 points

Oct 8, 2019 4:40 PM in response to Tangokitty

Hello,

Please refer to the following HP Support document.

https://support.hp.com/us-en/product/hp-officejet-pro-6970-all-in-one-printer-series/8289585/model/11161264/document/c06182360

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Oct 8, 2019 4:16 PM in response to QuickPost

My iPad & iPhone settings shows the printer as a separate line vs home wi-fi - this is fairly new. I have been printing with no problems until recently - what’s happening - I receive “No AirPrint Printers found” message. Printer is HP OFFICEJET PRO 6978

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