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Mac Book is not starting after crash

My Mac Book Pro 15", 2018 has crashed and not starting up again. Does anyone know what could be an issue?

MacBook Pro with Touch Bar

Posted on Sep 12, 2019 12:39 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 12, 2019 12:42 PM

Try an SMC reset:

How to reset the System Management Controller (SMC) on your Mac - Apple Support


Try starting up in Safe Mode:

Use safe mode to isolate issues with your Mac - Apple Support


If neither of those work boot into Recovery and Reinstall Mac OS.

About macOS Recovery - Apple Support


Try Single User Mode (hold command-s keys)

At the prompt, enter this command:

/sbin/fsck -fy

Press the Return key.

This will check your directory and report that it was OK or repaired. Then enter this command to startup normally:

reboot


Run Apple Diagnostics  

Press and hold the d key on startup:

https://support.apple.com/en-us/HT202731


If none of those work make a Genius Bar appointment for a free diagnostic:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Sep 12, 2019 12:42 PM in response to asitkm

Try an SMC reset:

How to reset the System Management Controller (SMC) on your Mac - Apple Support


Try starting up in Safe Mode:

Use safe mode to isolate issues with your Mac - Apple Support


If neither of those work boot into Recovery and Reinstall Mac OS.

About macOS Recovery - Apple Support


Try Single User Mode (hold command-s keys)

At the prompt, enter this command:

/sbin/fsck -fy

Press the Return key.

This will check your directory and report that it was OK or repaired. Then enter this command to startup normally:

reboot


Run Apple Diagnostics  

Press and hold the d key on startup:

https://support.apple.com/en-us/HT202731


If none of those work make a Genius Bar appointment for a free diagnostic:

Genius Bar Reservation and Apple Support Options - Apple

Mac Book is not starting after crash

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