Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My wife’s forgotten her password and now the phone is deactivated!! Finally she found her passwords again but I cannot get back into the phone? Any tips most grateful. Philip

Posted on Sep 12, 2019 1:33 PM

Reply
Question marked as Best reply

Posted on Sep 12, 2019 1:35 PM

Hello,


See this:


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled


Good luck.

1 reply

My wife’s forgotten her password and now the phone is deactivated!! Finally she found her passwords again but I cannot get back into the phone? Any tips most grateful. Philip

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.