Apple ID & pass

Hello!

Check out one of the links below which may provide some help to the issue that you are having.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled: https://support.apple.com/en-us/HT204306

If your Apple ID is locked or disabled: https://support.apple.com/en-us/HT204106

Let me know if this helps!

See if you can recover the ID/password.

Apple ID - How to find your Apple         An iCloud e-mail address is an Apple ID.

Apple ID - Find

Enter the Apple (iCloud) ID and click Forgot Password.

Apple ID - Manage

Apple ID – Forgot Password