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Debt to ITunes

How to pay debt for ITunes?

i cannot download and update games because I have debt. My bank assistant says that I have to solve this matter with ITunes not with them.

Help me, please.

Posted on Sep 13, 2019 9:29 AM

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Question marked as Best reply

Posted on Sep 13, 2019 8:21 PM

How App Store and iTunes Store purchases are billed - https://support.apple.com/HT201359

"If a purchase fails to charge to all of the payment methods that you have on file, a negative balance is applied to your Apple ID. You won't be able to make any new purchases or update your apps until you update your payment methods. After you update your payment methods, the negative balance charges immediately to your updated primary payment method."


If you still have problems,

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->

https://www.apple.com/emea/support/itunes/contact.html


Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

1 reply
Question marked as Best reply

Sep 13, 2019 8:21 PM in response to Alexandrgar

How App Store and iTunes Store purchases are billed - https://support.apple.com/HT201359

"If a purchase fails to charge to all of the payment methods that you have on file, a negative balance is applied to your Apple ID. You won't be able to make any new purchases or update your apps until you update your payment methods. After you update your payment methods, the negative balance charges immediately to your updated primary payment method."


If you still have problems,

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->

https://www.apple.com/emea/support/itunes/contact.html


Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

Debt to ITunes

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