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Can’t reset I cloud passcodeo

I can’t reset my I cloud passcode

iPhone XS

Posted on Sep 13, 2019 12:48 PM

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Question marked as Top-ranking reply

Posted on Sep 13, 2019 12:53 PM

Passcode or password? Are you trying to change your password or did you forget your password? What happens when you try? Error message(s)? More information would help.


Forgot


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password


Change.


 Apple ID Password Change


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.





5 replies
Question marked as Top-ranking reply

Sep 13, 2019 12:53 PM in response to harvey245

Passcode or password? Are you trying to change your password or did you forget your password? What happens when you try? Error message(s)? More information would help.


Forgot


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password


Change.


 Apple ID Password Change


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.





Sep 13, 2019 1:14 PM in response to harvey245

If the steps in the article below don’t work, contact Apple ID Support, although I’m not sure they will help. There have been posts that state Apple ID Support will no longer help reset security questions.


Apple ID - If you forgot the answers to your Apple ID security questions


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



Can’t reset I cloud passcodeo

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