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waiting for approval in two-factor authentication

Phone and ipad get stuck on waiting for approval screen. Any suggestions?

Posted on Sep 13, 2019 6:01 PM

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4 replies

Oct 7, 2019 6:49 AM in response to Fiona63

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



Oct 7, 2019 6:28 AM in response to Eric Root

No, the verification code is not the issue. I have a Mac book Pro and an iPhone. Both are telling me I need to sign in to iCloud account in order to see all data. When I try to do this on either device, the device I am trying to sign into tells me to go one of my other devices signed in to ICloud to approve that device. ie signed into my iPhone and I am now signed into my iCloud account on my Mac and my iPhone install waiting for approval. my iPhone is listed as a trusted devise. Have tried this a number of times on either Mac or phone and same thing 'waiting for approval' I would turn off the two factor authentication if I could but I read that is not an option now. The two factor authentication turned on when I upgraded to Mojave. Any help out there???

waiting for approval in two-factor authentication

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