You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t update apps

Can’t update apps says my account is disabled from iTunes and app store




[Re-Titled by Moderator]

iPhone 8 Plus

Posted on Sep 14, 2019 2:48 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2019 2:49 PM

Hi zacharyfromada,


If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.


If you use two-factor authentication, you need a trusted device or trusted phone number to unlock your Apple ID. And if you have a recovery key, you can use it to help you regain access to your account.


If you use security questions with your Apple ID, you can go to iforgot.apple.com to unlock your account with your existing password or to reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.


As we are volunteers here, and not official Apple Employees, we can't help you with this process. Please review the information above in an effort to solve your Apple ID issue.


Best,


David

2 replies
Question marked as Top-ranking reply

Sep 14, 2019 2:49 PM in response to zacharyfromada

Hi zacharyfromada,


If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.


If you use two-factor authentication, you need a trusted device or trusted phone number to unlock your Apple ID. And if you have a recovery key, you can use it to help you regain access to your account.


If you use security questions with your Apple ID, you can go to iforgot.apple.com to unlock your account with your existing password or to reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.


As we are volunteers here, and not official Apple Employees, we can't help you with this process. Please review the information above in an effort to solve your Apple ID issue.


Best,


David

Can’t update apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.