Can you explain this is real or fake

I'd say fake, but to be sure contact Apple Support and share this with them.

Read this: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

I would also suggest changing your Apple ID Password to be safe: Change your Apple ID password - Apple Support

It's a scam.

Delete it.

Apple got your details on file and will always address you with your Full Name, not Dear Customer.

Apple also do not use Microsoft Word attachment.

They're fake. Forward them to reportphishing@apple.com as attachments and then delete them.

(174337)