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Passcode

Just got a brand new iPad and it is asking for a passcode which I haven’t set up yet. Unable to get into new ipad

iPad (6th gen) WiFi

Posted on Sep 15, 2019 5:43 AM

Top-ranking reply

GOldAPPle78

Level 3

939 points

Posted on Sep 15, 2019 6:46 AM

Hi JulieAugedahl,

When you setup your iPad for the 1st time, you will be prompted to create a Passcode, pls watch this YouTube Tutorial Video for your reference: https://youtu.be/izT03L62HWI

But don’t worry, in this case you can restore your iPad to factory settings and setup your iPad again. Pls refer to this link to restore your iPad to factory settings: https://support.apple.com/en-sg/HT201252

After restore to factory settings & setup of your iPad, it’s recommended for you to make a backup of your iPad using iCloud or iTunes, pls refer to this link: https://support.apple.com/en-sg/HT203977

Hope these helps.

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Passcode

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